Custom Furniture

custom furniture design process

Our initial consultation is to gain a thorough understanding of your requirements and desired outcome.

Design concepts will be developed for approval/modification. Estimated fees will be provided along with final designs ready for manufacturing.

Our team of highly skilled furniture makers will ensure quality control throughout every stage of manufacturing.

We offer the choice of installation by our experienced team or hand-over to your preferred installer if you should require it.

If you’re looking for custom designed timber furniture on the Sunshine Coast, then you’ve come to the right place! Quality custom made timber furniture and joinery is our specialty. For many years we have been working closely with repeat clients, builders, architects and designers to create customised furniture and joinery solutions to suit individual spaces.

At RAW Sunshine Coast we’re passionate about not only building beautiful, functional, quality made timber furniture but also placing an emphasis on sustainability through reducing our impact on the environment and supporting the skills of local craftspeople.  

Custom design

Many of us dream of one day owning a bespoke piece of furniture that is tailor-made to work perfectly within our homes, whether it’s a custom dining table, entertainment unit or statement timber sofa.

At RAW Sunshine Coast, our furniture and joinery is made to order. Each piece is designed and carefully crafted specifically to fit your individual style and unique space.

We have an in-house team of experienced designers and furniture makers that can assist you in turning your dreams in reality, from the design stages right through to installation. We are able to create brand-new concepts or work from your plans.  

Our current furniture collections can also be customised to your specifications. This can include variations to dimensions, configuration, materials and finishes, ensuring that it will fit perfectly within its intended space.

ledge timber dining table by RAW Sunshine Coast

Sustainability

We like our timber suppliers, are committed to our forests, our community and our future. All of our timber is sustainably sourced from local suppliers and is Forest Stewardship Certified (FSC), with a traceable chain of custody. This ensures environmentally appropriate, socially beneficial, and economically viable forest management.

Solid timber is a beautiful natural material and unlike its cheaper counter parts like veneers, it can be re-sanded and refinished at any time during its life to maintain the timbers natural beauty. This makes solid timber an ideal material for furniture and joinery.

Natural Finishes

Our timber furniture and benchtops are finished with an eco-friendly wood finish called Osmo. This food-safe approved oil/wax finish is made up of natural ingredients including sunflower, soya, lin- seed and thistle oils.

Specialities

We specialise in designing and manufacturing both residential and commercial custom-made timber furniture and joinery. These include, but are not limited to dining tables, bathroom vanities, solid timber kitchen benchtops, entertainment units, coffee tables, bar stools, shelving, chest of drawers, bedside tables, mirrors, screens, timber sofas, desks and beds.

custom furniture workshop sunshine coast
Custom furniture Sunshine Coast

Locally Made

Our furniture is handcrafted, combining traditional craftsmanship with contemporary design. All of our creations are proudly made in our Sunshine Coast workshop by our talented and qualified team of furniture makers, cabinet makers and joiners who take pride in their craftsmanship.

We are committed to producing high quality furniture and joinery. Our furniture designs are carefully considered. They are functional and timeless, with clean simple lines to ensure they will not date and outlast any short-lived interior design trends. Our furniture makers pay close attention to detail during the manufacturing process, beginning with the careful selection of each length of timber through to ensuring a silky-smooth finish of the end product. Each unique piece from RAW Sunshine Coast is made with passion and care.

Our workshop adjoins our showroom, so you’ll often catch a glimpse of your furniture piece being constructed. Production time varies depending on the availability of the materials you select, but you can expect your handcrafted piece to take approximately six to eight weeks to be constructed.

Custom timber bedside table

Built to last

We are strong believers of buy quality, buy once. Our furniture is built to last by our team of highly skilled and experienced furniture makers who have an enormous amount of knowledge when it comes to working with timber. They understand timbers natural movement and employ correct joinery to allow for this. When you purchase a quality made piece of timber furniture from RAW Sunshine Coast, it means that you are investing in a piece that will last you a lifetime.

For added peace of mind, when you have a piece made by RAW Sunshine Coast you can be assured that our furniture is covered by a manufactures warranty. Though we are very confident in the quality of our products, our experts are just a call away, if you ever encounter an issue or need advice on care and maintenance.

Get a free quote

We would love the opportunity to discuss your custom furniture and joinery requirements. Just give us a call on 0413 111 595, fill out an order form or email us at custom@rawsunshinecoast.com.au for an obligation free quote on any timber furniture or joinery.

If you’re local, we invite you to visit our furniture showroom at 23 Kayleigh Drive, Buderim to explore our range of furniture and discuss your custom timber furniture and joinery needs with our friendly team.

Sunshine Coast Custom Made Furniture | dining tables | kitchens | chairs | stools | desks | coffee tables | beds | bedside tables | chest of drawers | storage | feature walls | mirrors | wardrobes | benches | commercial shop fitting | bookshelves | entertainment units | kitchen benchtops | timber bench tops | bathroom vanities | Sunshine Coast Furniture Store | boardroom tables | desks

FURNITURE CARE GUIDE

Every piece of furniture and joinery at RAW Sunshine Coast is handcrafted from sustainably sourced materials and built to last. The timber utilised for your piece has potentially had 100 years to acclimatise to its surroundings. But no amount of acclimatisation or climate controlled drying will fully prepare the timber for our homes.

We expect a lot from our furniture and rightly so. But if we want our timber furniture to perform to the best of its ability for years to come it must be well looked after. To enjoy the beauty of this product for many years, we recommend that you follow these few simple steps:

  • No chemicals should be used on the finished timber, nor should any abrasive products or cloths. Clean with a lightly sprayed water-based cleaning product. It is recommended that an OSMO maintenance kit be used to prevent deterioration.
  • There exist natural variations in wood, including knots, cracks, colour, and grain. These are unique to every tree and piece of timber, and therefore furniture. These should not be considered faults but serve to make each and every piece individual.
  • Only use furniture for its intended purpose.
  • Always lift your furniture when moving it, as dragging it may damage the legs or joints.
  • Furniture should be dusted regularly with a clean, cotton cloth. Coasters and placemats should always be used under plates, cups, utensils, and glasses, regardless of whether they are hot or cold. When writing, it is best to use a mat to prevent dents.
  • Any spills should be wiped up immediately so as not to cause the finish to break down.
  • Prolonged exposure to direct sunlight, heating/cooling vents, or fireplaces should also be avoided. These may damage or discolour the wood/finish.
  • Securely anchor any drawers, bookshelves, height charts etc. to a wall to prevent tip over accidents. Furniture anchoring systems / safety straps can be purchased from any hardware store
  • Handles, hinges and painted surfaces may chip or become scratched with use over time. Treat these areas with care and do not use any abrasive cleaning cloths or products on them.
  • Ensure that any salt build up on aluminum frames is removed with the occasional wipe with warm soapy water.
  • If necessary, the timber can be refinished with OSMO. If you wish for the finish to be redone, or for any stains, scratches, chips, or other damage to the repaired, contact RAW Sunshine Coast.
  • Our furniture is intended for indoor use, unless otherwise stated. For information on how to care for outdoor furniture, please read our blog here.

We trust you will enjoy this product for many years!

WARRANTY

At RAW Sunshine Coast, all products are made of the highest quality timbers and materials and are covered by a two-year manufacturer’s warranty. To ensure the longevity of all pieces, proper handling and maintenance is essential. Please refer to our Furniture Care Guide for more information.

Furniture and joinery should not be subjected to undue stress and only used for their intended purpose. For example, never stand or place heavy objects on furniture. Likewise, furniture should not be dragged or pulled, always lift as doing otherwise may damage the legs or joints. Damage to joints through misuse are not covered.

Unfortunately, the effects of the environment and any natural degradation that may occur are not covered by the warranty. Natural factors may lead to deterioration of the timber such as expansion, shrinking, or discolouration. Small splits and cracks may develop over time. These are a natural phenomenon of timber, not a fault, and add character to the pieces.

Damage to the surface of any product through normal wear and tear, misuse, improper positioning, the use of chemicals or abrasive products are not covered.

The warranty does not cover pieces installed by other companies. It is the installers responsibility to ensure correct fixings, waterproofing and adjustment of drawers and doors.

Unsealed surfaces and pieces, at the request of clients carry a limited warranty. Any surface damage, but not limited to water damage, timber movement, spills etc. is the responsibility of the client (timber needs to be correctly sealed).

Any flaws in the product, as well as any issues with the finished design, must be registered within 24 hours of the product being received. Contact RAW Sunshine Coast to resolve these.

FINISHES

We proudly use OSMO PolyX on all RAW Sunshine Coast timber products. This high-quality finish penetrates deep into the wood, forming a low-maintenance, protective barrier.

OSMO PolyX is a natural oil and wax finish and is available in a natural or semi matt finish. Developed from natural oils and waxes used in the industry for over a century, it penetrates deep into the wood and creates a protective barrier against moisture, abrasions, and scratches.

With this oil, all furniture becomes highly resistant to spills, dirt, dust, and minor damage, as well as liquids such as coffee and wine. However, it is recommended that spills be cleaned immediately.

No chemicals should be used on the finished timber, nor should any abrasive products or cloths as these will break down the finish. Clean with a lightly sprayed water-based cleaning product. It is recommended that an OSMO maintenance kit be used to prevent deterioration. Read more about OSMO here.

We also offer 2 PAC non-grain filled and grain filled options on request. Speak to our friendly staff for more information.

TERMS & CONDITIONS

Deposit

All custom furniture pieces, benchtops and vanities are made to order. A 50% deposit is required to commence your piece and secure your place in line. Receipt of your deposit confirms that the details on your order are correct. The remainder is due on completion of the order. Once work has commenced, 50% of the full cost will be retained by RAW Sunshine Coast to cover material costs if the order is cancelled.

Each piece of timber is unique

There exist natural variations in wood, including knots, cracks, colour, veins, worm holes and grain. These are unique to every tree and piece of timber, and therefore furniture and joinery. These are not considered to be faults but serve to make each and every piece individual.

If you’re not one to appreciate these natural variations of solid timber or would like a cleaner look, then maybe veneer is a better choice for you. Please speak with our friendly staff for other material options before confirming your order.

Charges will apply to remanufacturing of furniture if you’re not happy with the timber, as variations are a natural phenomenon and not a manufacturers fault.

Over time, natural factors may lead to deterioration of the timber such as expansion, shrinking, or discolouration. Small splits and cracks may develop, adding character to the piece. Our Furniture Care Guide provides expert tips to maintain your timber, it can be found at www.rawsunshinecoast.com.au/care-guide

Returns, Exchanges & Warranty

We take great pride in our products, and we hope you’re delighted with your purchase from RAW Sunshine Coast. At RAW we design and handcraft durable and high quality furniture. Our furniture pieces are designed and constructed allowing for the timbers natural expansion and contraction depending on its surroundings, even old reclaimed timber continues to move, warp and crack and this should be expected. However if you encounter a major problem, RAW happily offers a two-year manufacturer’s structural warranty and will repair or replace a piece with a manufacturing defect. Please see our full warranty here. Pick-up and delivery is not included in this warranty. If the piece has a manufacturers fault, under the Australian Consumer Law you are entitled to a replacement or refund for a major failure and for compensations for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Returns or exchanges are not accepted on custom made pieces if you change your mind. Please be sure to read and follow the furniture care guidelines as RAW Sunshine Coast will not be responsible for any damage caused by the consumer.

Please contact us immediately to discuss any issues.

Production Time

You can expect your handcrafted piece to take approximately six to eight weeks to be constructed. This may however vary depending on the availability of materials selected and the time of year.

Alterations

Any alterations to the order need to be made immediately in writing (email, text message). No alterations can be made once construction has commenced. Additional charges will apply if this occurs.

Finishes

We proudly use OSMO PolyX oil on all RAW Sunshine Coast timber products (unless otherwise specified). This high-quality finish penetrates deep into the wood, forming a low-maintenance, protective barrier.

No chemicals should be used on the finished timber, nor should any abrasive products or cloths as these will break down the finish. Clean with a lightly sprayed water-based cleaning product. It is recommended that an OSMO maintenance kit be used to prevent deterioration. Read more about OSMO here.

We also offer 2 PAC non-grain filled and grain filled options on request (extra charges apply). Speak to our friendly staff for more information.

Delivery

Delivery is not included unless stated on your order.

Installation

Installation is not included unless stated on your order.

All electrical and plumbing must completed by a licenced tradesman. RAW Sunshine Coast staff are not permitted by law to complete any of these works. Please ensure that electrical and plumbing trades are advised of the installation times and that all works have been completed prior to install date.

Additional charges on an hourly rate will apply if sites are not ready on arrival, including travel.

Caring for your timber – the dos and don’ts 

Our full Care Guide can be found at www.rawsunshinecoast.com.au/care-guide

Warranty

Our full Warranty can be found https://rawsunshinecoast.com.au/warranty-custom-furniture-joinery

Damage in Transit

We take great care in packaging our creations, but in the event that you receive a product that appears to have been damaged in transit you should:

  • refuse to accept delivery of the product,
  • take a photo of the damaged box/product
  • direct the courier to ‘return goods to sender’ and
  • contact us within 48 hours at custom@rawsunshinecoast.com.au

Got another question?

If you’ve got any further questions, we’d be more than happy to answer them. So please don’t hesitate to give us a call on 0413 111 595 or send us an email to custom@rawsunshinecoatst.com.au

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